2 Dudes Custom Lab

Effective Date: October 23, 2026

Welcome to 2 Dudes Custom Lab. These Terms & Conditions govern your access to our website and your purchase and use of our products and services.

By accessing our website, placing an order, or purchasing products from 2 Dudes Custom Lab, you agree to these Terms & Conditions.

Please review them carefully before making a purchase.

1. General Terms

2 Dudes Custom Lab provides custom, personalized, and other products and related services.

We reserve the right to modify product offerings, descriptions, pricing, availability, and website content at any time without prior notice.

We also reserve the right to refuse or cancel orders when reasonably necessary, including orders involving suspected fraud, prohibited customization requests, incorrect pricing, or violations of these Terms.

If we cancel an order after payment has been received, we will issue an appropriate refund for the canceled portion.

2. All Sales Are Final

Due to the nature of our products, including custom-made and personalized items, 2 Dudes Custom Lab maintains a strict final-sale policy.

By completing a purchase, customers acknowledge and agree to the following:

• All purchases are final.

• No returns, exchanges, refunds, or store credits are offered for changes of mind, buyer's remorse, incorrect selections, or customer ordering errors.

• Custom and personalized products cannot be returned or exchanged due to dissatisfaction with customer-approved designs or personalization choices.

• Customers are responsible for reviewing all order details before completing their purchases.

• Once production has begun, custom orders cannot be canceled or modified without our express approval.

Exceptions Required by Law

Nothing in this policy excludes any remedy or consumer protection that cannot legally be waived, including applicable rights concerning defective, misrepresented, or incorrectly supplied products.

Customers who believe an order has arrived defective, damaged, or materially different from what was purchased should contact us with their order information and supporting photographs.

We will evaluate such claims consistent with applicable law.

3. Customer Responsibility for Product Use

IT IS THE RESPONSIBILITY OF THE CUSTOMER TO DETERMINE THE PROPER, SAFE, AND LEGAL USE OF ALL PRODUCTS PURCHASED FROM 2 DUDES CUSTOM LAB.

By purchasing and using our products, customers acknowledge and agree that:

• They are responsible for determining whether a product is appropriate for their intended purpose.

• They are responsible for understanding and following all applicable laws, regulations, restrictions, and safety requirements governing the possession, installation, modification, and use of purchased products.

• They are responsible for verifying product compatibility, measurements, specifications, and suitability before purchase, installation, or use.

• They must follow any applicable manufacturer instructions, safety warnings, and operating guidelines.

• They must ensure that products are installed, handled, maintained, and used safely and appropriately.

• They are responsible for obtaining any licenses, permits, authorizations, or professional assistance required for the intended use of a product.

2 Dudes Custom Lab does not represent that every product is suitable or lawful for every purpose, application, or jurisdiction.

Product descriptions, photographs, and general information provided on our website are not substitutes for professional advice, manufacturer guidance, or independent verification of compatibility and legal requirements.

Customers assume responsibility for their choices concerning the installation, modification, handling, and use of purchased products, to the extent permitted by applicable law.

Nothing in this section eliminates liability that cannot legally be excluded.

4. Custom Orders and Personalization

Customers ordering custom or personalized products are responsible for providing accurate and complete information, including:

• Names, dates, spelling, and requested text

• Design specifications and artwork

• Dimensions and measurements

• Product selections and customization preferences

• Any other information required to complete their order

2 Dudes Custom Lab is not responsible for errors in the information or artwork supplied or expressly approved by the customer.

Colors, finishes, engraving characteristics, and other visual details may vary slightly due to materials, manufacturing processes, lighting, and screen settings.

These normal variations do not automatically constitute product defects.

We may refuse designs or customization requests that we reasonably believe violate applicable laws or third-party intellectual property rights.

5. Product Descriptions and Availability

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability information.

However, minor variations in appearance, dimensions, color, and finish may occur.

Products are subject to availability, and we reserve the right to discontinue products or correct website errors.

If an error materially affects an accepted order, we will contact the customer regarding available options and any refund required by law.

6. Pricing and Payments

All prices are listed in U.S. dollars unless otherwise indicated.

Applicable taxes, shipping charges, and additional fees will be presented during checkout when required.

Full payment may be required before order processing or production begins.

Customers agree to provide accurate and authorized payment information.

7. Shipping and Delivery

Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delays may occur due to production schedules, carrier operations, weather, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping addresses and delivery information.

If an order is lost, damaged, delayed, or misdelivered, customers should contact us so that we can review the circumstances and determine applicable remedies.

Nothing in this section limits rights or remedies available under applicable law.

8. Product Safety and Liability

Customers must exercise appropriate care when handling, installing, modifying, or using products purchased from 2 Dudes Custom Lab.

Certain products may require specialized knowledge, tools, protective equipment, or professional installation.

Improper use, alteration, or installation may create safety risks.

To the fullest extent permitted by applicable law, 2 Dudes Custom Lab is not responsible for damage, injury, or loss caused solely by:

• Misuse, abuse, or negligent handling of products

• Improper installation or unauthorized modifications

• Use contrary to provided instructions or safety warnings

• Incompatibility that the customer was responsible for verifying

• Use in violation of applicable laws or regulations

Nothing in these Terms excludes or limits liability for defective products, negligence, statutory obligations, or other matters where exclusion or limitation is prohibited by law.

9. Warranties and Disclaimers

Except for any express written warranties provided with a product and any warranties or rights that apply under law, products are provided without additional voluntary guarantees regarding suitability for a particular customer-selected purpose.

We do not guarantee that a product will meet every customer's individual expectations, compatibility requirements, or intended applications.

Any warranty disclaimers are effective only to the extent permitted by applicable law.

10. Intellectual Property and Customer-Submitted Designs

All original website content, branding, photographs, graphics, and designs owned by 2 Dudes Custom Lab are protected by applicable intellectual property laws.

Customers may not reproduce, distribute, or commercially use our proprietary content without permission.

Customers submitting artwork, logos, photographs, text, or other materials for customization represent that they own the materials or have the necessary rights and permissions to authorize their use.

By submitting such materials, the customer grants 2 Dudes Custom Lab permission to reproduce and modify them solely as reasonably necessary to fulfill the requested order, unless separately agreed otherwise.

We reserve the right to decline requests that appear to infringe intellectual property rights or violate applicable laws.

11. Prohibited Uses

Customers agree not to use our website or services for unlawful, fraudulent, or otherwise prohibited activities.

We may refuse orders requesting unlawful products, prohibited alterations, or designs that violate applicable laws or third-party rights.

Customers are solely responsible for ensuring their requested customizations and intended uses comply with applicable legal requirements, subject to our own obligations under the law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 2 Dudes Custom Lab will not be liable for indirect, incidental, special, or consequential damages resulting from a customer's misuse of products or breach of these Terms.

Any contractual limitation of liability applies only where legally enforceable and does not restrict non-waivable consumer rights or statutory remedies.

13. Governing Law

These Terms & Conditions shall be governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

14. Changes to Terms & Conditions

2 Dudes Custom Lab reserves the right to update these Terms & Conditions periodically.

Updated terms will be posted on our website with a revised effective date.

Changes will apply prospectively to future purchases unless otherwise lawfully agreed.

15. Contact Information

For questions regarding orders, product use, or these Terms & Conditions, please contact:

2 Dudes Custom Lab

Email: 2dudeslaserlab@gmail.com

Website: 2dudescustomlab.com

Mailing Address: 30573 Sage Creek Drive, Menifee, CA 92584